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Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

This Privacy Policy explains how FirstGrp (“we”, “us”, “our”) handles your information when you use the DogMatch mobile application (the “App”).

FirstGrp is a trading name used for the operation of the DogMatch app and related services. It is not a registered company. For any privacy-related questions, you can contact us at alsapps.cs@gmail.com.

By using DogMatch, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

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Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at alsapps.cs@gmail.com

1. Summary

  • We do not require you to create an account in DogMatch.

  • We do not collect your name or email address inside the App.

  • If you email us, we’ll receive your email address and whatever you send us, and we’ll use it only to respond.

  • The App uses third-party services (such as Google advertising and analytics) which may collect device and usage data.

  • We do not sell your personal information.

  • More detail is below.

2.1 Information you provide directly

We do not ask you to register, sign in, or submit personal details (such as your name, email address, date of birth, or postal address) within DogMatch.

If you choose to contact us (for example, by emailing alsapps.cs@gmail.com), we will process the information you provide, which may include:

  • Your email address

  • The content of your message

  • Any other details you choose to share

We use this only to communicate with you and handle your request.

2.2 Information collected automatically via the App

When you use DogMatch, certain information may be collected automatically by our service providers (for example, Google AdMob / Google Ad Manager / Google Analytics for Firebase or similar). This may include:

  • Device type, model, and operating system version

  • App version

  • An advertising identifier (such as the Android Advertising ID)

  • IP address (which may indicate approximate location, e.g. country/region)

  • Language settings

  • In-app events and usage (e.g. which screens are viewed, general interactions, crashes, performance data)

This information is generally used to:

  • Deliver and measure in-app advertising

  • Understand how the App is used (aggregated statistics)

  • Improve stability, performance, and user experience

  • Prevent fraud and misuse

We do not use this information to personally identify you.

2.3 Information related to our website (if you visit it)

If you visit any website we operate that links to this Privacy Policy (such as firstgrp.net), standard web server logs and cookies or similar technologies may collect:

  • IP address

  • Browser type and version

  • Pages visited and timestamps

  • Referring URL

This is used to maintain and improve the website and for basic analytics. If we introduce a separate detailed Cookie Policy, it will be linked on the website.

3. How We Use Your Information

We (and our service providers) use the information described above to:

  • Operate and provide the DogMatch app and its features

  • Display and measure advertising within the App

  • Monitor, troubleshoot, and improve performance and security

  • Respond to support requests you send us

  • Comply with legal obligations where required

We do not use your information for our own direct email marketing campaigns from within the App.

4. Third-Party Services & Advertising

DogMatch may display ads or use services provided by third parties, such as:

  • Google AdMob / Google Ad Manager or similar advertising networks

  • Analytics and crash reporting tools (e.g. Google services)

These providers may collect and process data such as:

  • Advertising ID

  • Device information

  • IP address

  • App usage information

This may be used for:

  • Showing ads in the App

  • Frequency capping, fraud detection, and measurement

  • Depending on your settings, serving personalised or non-personalised ads

You can manage ad personalisation and Advertising ID usage in your device settings (for example: Settings → Privacy or Ads).

We encourage you to review the privacy policies of these third-party providers for full details of their data practices.

We do not sell your personal information.

5. Legal Bases (EU/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on one or more of the following legal bases:

  • Legitimate Interests: To operate, secure, and improve the App, and to show in-app advertising in a way that does not override your fundamental rights and freedoms.

  • Consent: Where required (for example, for certain types of personalised advertising), we and/or our partners rely on your consent. You can withdraw or manage your consent via applicable in-app prompts (if shown) or device settings.

  • Legal Obligations: Where processing is necessary to comply with applicable laws.

6. Data Sharing

We may share information with:

  • Service providers and partners who help deliver the App, advertising, analytics, hosting, and support. They process data on our behalf and are required to handle it securely.

  • Authorities or legal bodies if we are required to do so by law or if disclosure is reasonably necessary to protect our rights, users, or the public.

We do not share your information with third parties for their own independent email marketing or “direct marketing” campaigns.

7. Data Retention

We keep:

  • Support emails and related correspondence for as long as necessary to manage your request and maintain appropriate records.

  • Usage and advertising data according to our third-party providers’ standard retention periods.

When data is no longer needed, it is deleted, anonymised, or aggregated where reasonably practicable.

8. Security

We use reasonable technical and organisational measures to help protect information processed in connection with DogMatch.

However, no method of transmission or storage is completely secure. Use of the App is at your own risk, and you should use a secure device and network.

9. Children’s Privacy

DogMatch is not specifically designed to collect personal information from children. We do not knowingly collect personal data from children without appropriate consent where required by law.

If you believe we have collected personal information from a child in a way that is not permitted, please contact us at alsapps.cs@gmail.com and we will investigate and delete the data where appropriate.

(If you mark the app as targeting children or “mixed audience” in stores, ensure your ad settings and SDK configuration comply with those rules.)

10. Your Rights

Depending on where you live, you may have rights regarding your personal information, which can include:

  • Access to a copy of your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction or objection to certain processing

  • Data portability (in some cases)

You can exercise your rights or ask questions by contacting us at alsapps.cs@gmail.com. We will respond in line with applicable data protection laws.

If you are in the EEA or UK, you may also have the right to lodge a complaint with your local data protection authority.

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11. Do-Not-Track Signals

At this time, we do not respond to browser “Do Not Track” (DNT) signals, as no uniform standard has been adopted. If a standard emerges that we must follow, we will update this Policy.

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12. California & Similar Jurisdictions

If you are a resident of California or a region with similar laws:

  • We do not sell your personal information.

  • You may have rights to access, delete, or obtain information about how your data is used.

To exercise these rights or make an enquiry, contact us at alsapps.cs@gmail.com. We will handle your request in accordance with applicable law.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. The updated Policy is effective when posted.

If we make material changes, we may provide additional notice (for example, within the App).

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, you can contact us at:

Email: alsapps.cs@gmail.com

  

 

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